Ragava International Statistical Institute - Global Healthcare Training

1.) Within Statistical analysis, the mean might also be described as which of the following?

Probability

Average

Dispersion

Coefficient

2.) All the following are factors that influence sample size EXCEPT:

Purpose of research

Population Size

Level of confidence desired

Power analysis

3.) Which of the following may be defined as the ongoing activity of comparing ones own process, product, or service with the similar process, product, or service that is known to be the best?

Quality improvement

Integrated delivery system

Benchmarking

Re-engineering

4.) Which of the following charts/graphs is best for visually representing the most important factor in a large group of factors?

Bar graph

Line graph

Pie chart

Pareto chart

5.) The intensive care unit (ICU) is facing a problem with excessive sick days being taken by the CNA staff. After surveying ICU employees, you identify several causes for this issue. When you present this information to the management team, what type of visual representation would be most effective?

A flowchart or deployment chart

A pie chart or run chart

A fishbone diagram or Pareto chart

None of the above

6.) With statistical process control (SPC) in the case of infection surveillance, which of the following examples would be classified as common cause variation?

New onset of Norovirus infections

Consistent increase in incidences of catheter- associated infections over a 3-month period

Sudden increase in rate of MRSA infections over a 3-month period

Consistent slight variations in rates of multi-drug-resistant organism infections each month for one year

7.) A rapid cycle improvement team has met for six months. The team set a clear aim, gathered data, and identified barriers, but has not conducted any tests of change. Team members are also not completing assignments. Which of the following tools should be used to get the team back on track?

Gantt chart

Ishikawa diagram

spaghetti diagram

value stream map

8.) Choosing a small number of items to represent characteristics of the whole is an example of

sampling methodology

outlier identification

statistical significance

benchmarking

9.) A positive correlation is seen in a scatter diagram when

increases on the x-axis relate to decreases on the y-axis.

there is a scattering of points in a triangular pattern.

increases on the x-axis relate to increases on the y-axis.

there is a scattering of points in a circular pattern.

10.) Which of the following should a healthcare plan use to collect satisfaction data from its health plan members?

data collected through questionnaires or surveys

claims data obtained from healthcare payors

disease data obtained from disease registries

data collected from the electronic health record

11.) When reporting infection control indicators to a governing body, a healthcare quality professional should demonstrate improvement with which of the following tools?

run chart

frequency plot

pie chart

scatter plot

12.) A goal of measurement is to collect valid and reliable data that reflects

actual performance.

targeted performance.

potential performance.

desired performance.

13.) Before patient outcome data can be used for benchmarking, the data should be

organized by patient age.

adjusted for length of stay.

adjusted for severity of illness.

organized by patient gender.

14.) In a data set, the difference between the highest and lowest observed values is known as the

percentile.

standard deviation.

range.

quartile deviation.

15.) A healthcare quality professional receives complaints from numerous patients that the registration process is inefficient. Which of the following should be used to best identify customer expectations, perceptions, and improvement opportunities?

telephone survey of patients

focus group with patients

written survey of registration staff

interviews with registration staff

16.) A criterion is considered valid if it

consistently yields the same results.

does not change with changes in technology.

is applicable to many groups and settings.

measures what it is intended to measure.

17.) A home health agencys Performance Improvement Committee has decided to base staff educational programs on aggregated occurrence report data. Due to budgetary and time constraints, not every area identified from the data can be addressed. Which of the following would be most useful to the committee in determining their educational targets?

force field analysis

control chart

Pareto chart

Scattergram

18.) The median is defined as the

difference between a data item and the mean of a data set.

most frequently occurring value in a data set.

arithmetic average of a data set.

number that divides an ordered data set into two equal parts.

19.) A hospital collects patient satisfaction data by mailing surveys to patients discharged home and analyzes the responses they receive. What is the most significant limitation of this sampling methodology?

Patients may not respond to all questions in the survey.

Responses will be time-consuming to convert from hard copy responses to soft copies for data storage.

Hospital employees have no control over which patients respond to the survey.

Patients who respond to the survey may not be representative of all discharged patients.

20.) Which of the following is a purpose of a Pareto chart?

examining relationships between variables during a snapshot of time

creating a graphical display of the process flow

showing central tendency and variability of a data set

sorting data categories by frequency to enable prioritization

21.) An organization Is Implementing a new electronic medical record and has employed a project manager. At the first meeting, the project manager observes the following:* The team estimates It Is one-fourth finished with Identifying benchmark organizations.* Team members have not yet begun to identify the current state.- They are halfway through collecting public data, which puts them slightly behind schedule for that task.Which of the following tools should the quality Improvement project manager recommend?

Model for Improvement

Design of Experiments

Gantt chart

Ishlkawa diagram

22.) Which of the following tools provides the best way to display quarterly comparisons of patient satisfaction surveys?

fishbone diagram

pie chart

flowchart

run chart

23.) A healthcare quality professional wants to find out whether the community served Is satisfied with the care provided. The organization serves patients who live within a 10-mile radius. The healthcare quality professional mails a survey to households within 3 miles of the organization. What type of bias has been Introduced?

confirmation

sampling

response

availability

24.) Which of the following tools would best display nosocomial infection rates over time?

scatter gram

Pareto chart

histogram

run chart

25.) A performance Improvement team has been meeting to examine delays in getting admissions from the emergency room to the nursing units. After six months of collecting data, the upper control limit was 150 minutes, and the lower control limit was 60 minutes. The next months data shows a time of 155 minutes. The team should understand that this represents what type of variation?

standard

random

common cause

special cause

26.) The collection, analysis, and Interpretation of data for planning, Implementing, and evaluating health programs is

prevalence.

surveillance.

Incidence.

sampling.

27.) To determine how much variability in a process Is due to random variation and how much Is due to unique events, the most appropriate tool would be a

control chart.

Pareto chart.

scatter diagram.

cause and effect diagram.

28.) An ambulatory pulmonary division is in the final phase of a DMAIC project. The division head asked the team to present the performance of the project. Which chart demonstrates that change has occurred over time and the process has limited variation?

control chart

run chart

flowchart

Pareto chart

29.) A long-term care facility Is Interested in analyzing data to determine If there Is a relationship between the number of medications residents are prescribed and the number of falls the residents experience. Which of the following quality tools Is most appropriate to help the long-term care facility understand the data?

Pareto chart

fishbone diagram

histogram

Scatter diagram

30.) An outpatient medical clinic wants to test whether a relationship exists between two factors: lack of available transportation and the number of times patients do not keep appointments. Which of the following tools should be used?

Pareto chart

scatter diagram

control chart

histogram

31.) A healthcare quality professional Is doing a study in the emergency room. Every other patient admitted to the department Is Included in the sample. This sampling technique Is best described as

quota

systematic

cluster

stratified

Practice Question / HDA_Part 5

1.) Within Statistical analysis, the mean might also be described as which of the following?

2.) All the following are factors that influence sample size EXCEPT:

3.) Which of the following may be defined as the ongoing activity of comparing ones own process, product, or service with the similar process, product, or service that is known to be the best?

4.) Which of the following charts/graphs is best for visually representing the most important factor in a large group of factors?

6.) With statistical process control (SPC) in the case of infection surveillance, which of the following examples would be classified as common cause variation?

7.) A rapid cycle improvement team has met for six months. The team set a clear aim, gathered data, and identified barriers, but has not conducted any tests of change. Team members are also not completing assignments. Which of the following tools should be used to get the team back on track?

8.) Choosing a small number of items to represent characteristics of the whole is an example of

9.) A positive correlation is seen in a scatter diagram when

10.) Which of the following should a healthcare plan use to collect satisfaction data from its health plan members?

11.) When reporting infection control indicators to a governing body, a healthcare quality professional should demonstrate improvement with which of the following tools?

12.) A goal of measurement is to collect valid and reliable data that reflects

13.) Before patient outcome data can be used for benchmarking, the data should be

14.) In a data set, the difference between the highest and lowest observed values is known as the

15.) A healthcare quality professional receives complaints from numerous patients that the registration process is inefficient. Which of the following should be used to best identify customer expectations, perceptions, and improvement opportunities?

16.) A criterion is considered valid if it

18.) The median is defined as the

19.) A hospital collects patient satisfaction data by mailing surveys to patients discharged home and analyzes the responses they receive. What is the most significant limitation of this sampling methodology?

20.) Which of the following is a purpose of a Pareto chart?

22.) Which of the following tools provides the best way to display quarterly comparisons of patient satisfaction surveys?

24.) Which of the following tools would best display nosocomial infection rates over time?

26.) The collection, analysis, and Interpretation of data for planning, Implementing, and evaluating health programs is

27.) To determine how much variability in a process Is due to random variation and how much Is due to unique events, the most appropriate tool would be a

28.) An ambulatory pulmonary division is in the final phase of a DMAIC project. The division head asked the team to present the performance of the project. Which chart demonstrates that change has occurred over time and the process has limited variation?

30.) An outpatient medical clinic wants to test whether a relationship exists between two factors: lack of available transportation and the number of times patients do not keep appointments. Which of the following tools should be used?

31.) A healthcare quality professional Is doing a study in the emergency room. Every other patient admitted to the department Is Included in the sample. This sampling technique Is best described as