Healthcare KPI (Key Performance Indicator) are a set of well-defined performance measurements that are used to monitor, analyze and optimize all relevant healthcare processes to increase patient satisfaction, measuring how successful your organization is when it comes to achieving outlined goals. They present a visual and easy-to-digest means of scrutinizing your operations by comprehensively understanding each patient’s stay, time taken for services, and the gap between estimation and perception, giving rise to valuable insights and actionable results.
This online course embeds a complex research training in the field of key performance indicators. The modules are founded on the best practices identified in the fields of healthcare quality improvement and patient safety, revving application in actual practice.
The KPI Certified Professional in healthcare recognition is unique at the global level, given the thoroughness of the certification process and the in-depth expertise dedicated to KPI measurement acquires by participants in this educational program.
This certification is the result of a complex, experiential learning program that has 2 sections:
Module 1: Introduction to key performance indicators
Module 2: Understanding KPIs
Module 3: KPIs list for Healthcare quality and Patient Safety
Module 4: KPI selection & KPI Alignment
Module 5: Data gathering and visualization
Module 6: KPI Benchmarking
Module 7: Scorecard and Dashboard for KPI
Module 8: Performance improvement projects
Module 9: Action Plan for Performance improvement
Module 10: Healthcare data management for KPIs